1. Information We Collect
Depending on how you use CityLine POS, we may collect the following information:
- Account Information: Name, email address, phone number, business name, and login details.
- Business Information: Product records, inventory, sales transactions, purchase orders, and business reports.
- Customer Information: Customer names, contact details, purchase history, and other information entered into the POS by the business using our services.
- Employee Information: Staff names, roles, permissions, and activity records associated with POS accounts.
- Payment Information: Transaction details and payment status. Card payments are processed through supported payment providers.
- Technical Information: Device information, IP address, browser details, and application usage data.
The information collected depends on the features you use and your account settings.
2. How We Use Your Information
We use information to:
- Provide and operate CityLine POS services.
- Process sales transactions and support business operations.
- Manage inventory, reporting, staff, and store activities.
- Maintain and secure user accounts.
- Provide customer support and respond to enquiries.
- Improve our software and troubleshoot technical issues.
- Detect fraud, prevent misuse, and comply with legal obligations.
3. Payment Security
Payments made through CityLine POS may be processed by third-party payment processors.
Payment information is handled according to the applicable payment provider's terms and privacy practices. CityLine POS does not intentionally store full payment card numbers or card security codes unless a specifically disclosed, compliant payment feature requires otherwise.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and meet legal requirements.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention obligations.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to obtain a copy of your information or opt out of certain data processing activities.
If you use CityLine POS through a business account, contact your business administrator regarding information managed by that business. You may also contact us directly to submit a privacy request.
We will review and respond to eligible requests in accordance with applicable law.
9. Third-Party Services
CityLine POS may connect with third-party services or integrations. These services may collect or process information under their own privacy policies and terms.
We encourage you to review the privacy policies of any third-party services you choose to use.
10. U.S. State Privacy Rights
Certain U.S. states provide residents with additional privacy rights, including rights to access, correct, delete, or obtain personal information and to opt out of certain forms of data processing.
Where applicable, CityLine POS will honor these rights in accordance with relevant state privacy laws. Additional disclosures or request methods may be provided where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be published on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, contact us:
CityLine POSWebsite: https://citylinepos.com/Email: info@citylinepos.comAddress: 6 Massachusetts Ave, Lunenburg, MA 01462, United States